Privacy Policy
Last updated: March 1, 2026
1. Who We Are
Novaa Solutions ("we", "our", or "us") is a digital marketing agency. This Privacy Policy explains how we collect, use, and protect information you provide when visiting our website at novaasolutions.ca or contacting us through our platform.
2. Information We Collect
We collect information you voluntarily provide to us, including:
- Your name and email address when you fill out our contact form
- Your message content and any details you share in correspondence
- Basic usage data collected automatically (e.g., pages visited, browser type, referring URL) via analytics tools
We do not collect payment information directly — any transactions are handled by third-party processors with their own privacy practices.
3. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide our services
- Send relevant updates or information you have requested
- Improve our website and marketing efforts
- Comply with legal obligations
We will never sell your personal information to third parties.
4. Cookies
Our website uses cookies to enhance your browsing experience and to understand how visitors interact with our site. You can control cookie preferences through your browser settings. By continuing to use our site after accepting our cookie notice, you consent to our use of cookies.
5. Data Storage & Security
Contact form submissions are stored securely using Supabase, a cloud database platform. We take reasonable technical and organisational measures to protect your data against unauthorised access, loss, or misuse. No method of transmission over the internet is 100% secure, but we strive to use industry best practices.
6. Third-Party Services
We may use the following third-party services that have their own privacy policies:
- Google Analytics — for website usage analytics
- Supabase — for data storage
We recommend reviewing the privacy policies of these services directly.
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent at any time (where processing is based on consent)
To exercise any of these rights, please contact us at the email below.
8. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us so we can remove it.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Your continued use of the site after any changes constitutes acceptance of the revised policy.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
Novaa Solutions
hello@novaasolutions.ca